Delivery & Return conditions

DELIVER

When you order a product from Plant-e, we will do our best to deliver it as soon as possible.

Your order will be shipped within a week. Depending on PostNL's delivery times in your area, delivery will take no more than 3 days in the Netherlands. The shipping time is longer for shipments outside the Netherlands. 

You will receive a Track and Trace code to track your order online.

RETURN

In the unlikely event that you are not satisfied with one of our products, you can of course return the order. You can expect us to go for full customer satisfaction, even if our products are disappointing to you.

Our service:

• 14 days reflection period, after receipt of the product.
• We accept all reasons for returns. We do need the original product packaging and the product must be undamaged.
• Returning your package is at your own expense.